Best Handmade Vinyl Decal Stickers
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FAQs

Find quick answers to your questions below...

Has my order shipped?  Your order will ship within 3-5 business days and you will be notified via email from us.
How do I change quantities  or cancel an item in my order?
Please notify us via email asap so we can amend/cancel your order. Notifications received later that 24 hours after the time of purchase might not be acted upon because the item/items were already produced and/or despatched. In this case, we are unable to issue any refund.
How do I track my order? Tracking is only offered for orders that are posted via Registered and Express postal service at an additional cost.
My order never arrived.  The majority of our orders do arrive within the specified time frame, however in a very small number of cases they might be delayed in the postal system. In such circumstances, we would ask that you wait up to 14 more days before contacting us. If you have not received your item yet please contact customer service for assistance. StickTak Stickers will not be able to assist where tracking number was not purchased.
An item is missing from my shipment. We ensure that your order is 100% in order before we ship it to you. However, if there is an item missing due to the envelope being mishandled during the shipment please contact customer service for assistance.
My product is missing parts.  We ensure that your order is 100% in order before we ship it to you. However, if there is an item missing due to the envelope being mishandled during the shipment please contact customer service for assistance.
When will my backorder arrive? Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
How much is my shipping? Shipping is automatically calculated prior submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
How do I return my product? Please click here for more information on returning an item.
I received the wrong product. If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy? Please see our Terms & Conditions for complete details regarding our return policy.
When will my order ship? Please see each individual item page for more information on the availability of each item. After placing your order, you will receive a shipment confirmation when your order has shipped. We aim to complete your order within 3-5 days but often even sooner.
What are my payment choices? During the checkout process, you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges? Shipping is automatically calculated prior submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy? Please see our Terms & Conditions for complete details regarding our return policy.
Do I have to pay sales tax? We ship our items from Sydney, Australia, and no extra sale tax is being charged on your order at this time. International customers may incur an additional charge in your country on imported goods, please check with your Customs Department.
I have a question on my charges. For further questions or concerns, please contact customs office for further assistance.
When will my credit appear on my account? Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged? Your credit card will be charged within 24 hours after purchase.
How do I find my product? To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I use a coupon? After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.